Even before COVID-19 brought the need for increased agility and adaptability into sharp focus, Capita employees were asking for more flexibility, with options for hybrid work and bring-your-own-device.
The business process outsourcing leader rallied its organization behind a “New Ways of Working” strategy--a plan to mobilize the workforce, provide increased opportunity for collaboration and participation, and support a more flexible work environment.
With the help of Microsoft Security solutions, the result is both a productivity boost and an enhanced experience for Capita workers. The company is also enjoying simplified operation for administrators and reduced overall IT costs.
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