Skip to main content

Omnichannel Microsoft Dynamics 365 Customer Service

Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. It lets organizations choose the channel that suits their business needs. In this video, get clarity around the current functionality available in one of our newest offerings, Omnichannel for Customer Service.

Comments

Post a Comment

Popular posts from this blog

Instructor-led training and videos for users

This free, 10-session "Instructor-led training for Microsoft Teams" series will teach your nonprofit customers how to roll out and manage Microsoft Teams across their organization. With a wide range of topics, there's something for everyone, and attendees can get their questions answered interacting with live instructors. To learn how to manage Microsoft Teams for your organization, contact us today. Read More...
Post a Comment
Read more

Work remotely, stay secure—guidance for CISOs

As  organizations  have had to  quickly  pivot to new working environments, cyberattacks have become an urgent concern.  In this thought leadership article, you can learn  some of the best practices using Microsoft  security  that help ensure the best protection.  Examples include  secure access to cloud applications that protect sign-ins with  security defaults,  methods to  manage and secure corporate data in approved apps on personal devices,  and  providing clear and basic information, including how to protect their devices, will help you and employees stay ahead of  threats so  they can remain productive.  Read More...
Post a Comment
Read more

Let’s stay connected!

Cybersecurity threats are everywhere. The security solution landscape can be challenging. The first step towards protecting your business is understanding exactly what the threats are—and how we can help you put the right Microsoft Security solutions in place. Sign up for our mailing list to explore how the world’s most comprehensive approach to security can help your business. Let’s stay connected!   #microsoftsecurity  Read More...
Post a Comment
Read more